HP Officejet 7610 - Unable to communicate with printer

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Unable to communicate with printer

The computer cannot communicate with the printer because one of the following events has

occurred:

The printer has been turned off.

The cable connecting the printer, such as a USB cable or a network (Ethernet) cable, has been

disconnected.

If the printer is connected to a wireless network, the wireless connection has been broken.

To solve this problem, try the following solutions:

Make sure the printer is turned on and that the (Power) button light is on.

Make sure the power cord and other cables are working and are firmly connected to the printer.

Make sure the power cord is connected firmly to a functioning, alternating current (AC) power

outlet.

If the printer is connected to a network, make sure the network is functioning properly. For more

information, see Solve Ethernet network problems on page 135.

If the printer is connected to a wireless network, make sure the wireless network is functioning

properly. For more information, see Solve wireless problems on page 135.

254 Appendix G Errors (Windows)

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