Avoid paper jams
To help avoid paper jams, follow these guidelines.
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Remove printed papers from the output tray frequently.
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Make sure that you are printing with paper that is not wrinkled, folded, or damaged.
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Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.
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Do not use paper that is too thick or too thin for the printer.
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Make sure that the trays are loaded correctly and are not too full. For more information, see
Load paper on page 16.
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Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
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Do not place too much paper in the document feeder tray. For information on the maximum
number of sheets allowed in the automatic document feeder, see Paper specifications
on page 167.
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Do not combine different paper types and paper sizes in the input tray; the entire stack of paper
in the input tray must be the same size and type.
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Adjust the paper guides in the input tray to fit snugly against all paper. Make sure the paper
guides do not bend the paper in the input tray.
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Do not force paper too far forward in the input tray.
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If you are printing on both sides of a page, do not print highly saturated images on light weight
paper.
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Use paper types that are recommended for the printer. For more information, see Paper
specifications on page 167.
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Clear jams 159
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If the printer is about to run out of paper, allow the printer to run out of paper first, and then add
paper. Do not try to add paper when the printer is trying to pick up a sheet.
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Make sure that the printer is clean. For more information, see Maintain the printer on page 22.
160 Chapter 8 Solve a problem
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