HP Officejet 7610 - Telephone support numbers

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Telephone support numbers

After the phone support period

Before you call

Call HP support while you are in front of the computer and the printer. Be prepared to provide the

following information:

Model number

Serial number (located on the back or bottom of the printer)

Messages that appear when the situation occurs

Answers to these questions:

Has this situation happened before?

Can you re-create it?

Did you add any new hardware or software to your computer at about the time that this

situation began?

Did anything else occur prior to this situation (such as a thunderstorm or moving the

printer)?

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America (including

Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to

www.hp.com/support. Standard phone company charges apply.

Telephone support numbers

In many locations, HP provides toll free telephone support during the warranty period. However,

some of the support numbers might not be toll free.

For the most current list of telephone support numbers, see www.hp.com/support. This website

provides information and utilities that can help you correct many common printer problems.

98 Chapter 8 Solve a problem

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