HP Officejet 7610 - Solution 6: Print and evaluate a print quality report

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Solution 6: Print and evaluate a print quality report

Print quality problems can have many causes: software settings, a poor image file, or the printing

system itself. If you are unhappy with the quality of your prints, a Print Quality Diagnostic page can

help you determine if the printing system is working correctly.

To print a print quality report

Control panel: Touch (Right arrow), touch Setup, touch Reports, and then touch Print Quality

Report.

Embedded web server: Click the Tools tab, click Print Quality Toolbox under Utilities, and then

click the Print Quality Report button.

HP Utility (Mac OS X): In the Information And Support section, click Print Quality Diagnostics,

and then click Print.

Print quality diagnostic page

If defects are seen on the page, follow the steps below:

1.

If the lines in Test Pattern 1 are not straight and connected, align the printer. For more

information, see Align the printhead on page 154.

2.

If you see white lines in any of the color blocks in Test Pattern 2, clean the printhead. For more

information, see Clean the printhead on page 153.

3.

If you see white or dark lines where the arrows are pointing in Test Pattern 3, align the printer.

For more information, see Align the printhead on page 154.

If there are no defects, then the printer and ink system are working properly. If you still see print

quality problems in your output, double-check your software settings and paper as described in the

previous solutions.