The computer cannot receive faxes (Fax to PC and Fax to Mac)
Cause
●
The computer selected to receive faxes is turned off.
◦
Make sure the computer selected to receive faxes is switched on at all times.
●
Different computers are configured for setup and receiving faxes and one of them may be
switched off.
◦
If the computer receiving faxes is different from the one used for setup, both computers
should be switched on at all times.
●
Fax to PC or Fax to Mac is not activated or the computer is not configured to receive faxes.
◦
Activate Fax to PC or Fax to Mac and make sure the computer is configured to receive
faxes.
ENWW
Solve fax problems 131