information, see The fax test failed on page 121.
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languages.)
For further assistance, visit the HP online support site www.hp.com/support.
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The fax test failed
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The display always shows Phone Off Hook
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The printer is having problems sending and receiving faxes
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The printer is having problems sending a manual fax
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The printer cannot receive faxes, but can send faxes
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The printer cannot send faxes, but can receive faxes
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Fax tones are recorded on my answering machine
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The phone cord that came with my printer is not long enough
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Color faxes do not print
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The computer cannot receive faxes (Fax to PC and Fax to Mac)
The fax test failed
If you ran a fax test and the test failed, review the report for basic information about the error. For
more detailed information, check the report to see which part of the test failed, and then review the
appropriate topic in this section for solutions to try.
This section contains the following topics:
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The "Fax Hardware Test" failed
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The "Fax Connected to Active Telephone Wall Jack" test failed
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The "Phone Cord Connected to Correct Port on Fax" test failed
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The "Using Correct Type of Phone Cord with Fax" test failed
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The "Dial Tone Detection" test failed
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The "Fax Line Condition" test failed
ENWW
Solve fax problems 121