HP Officejet 7610 - The fax test failed

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information, see The fax test failed on page 121.

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The fax test failed

The display always shows Phone Off Hook

The printer is having problems sending and receiving faxes

The printer is having problems sending a manual fax

The printer cannot receive faxes, but can send faxes

The printer cannot send faxes, but can receive faxes

Fax tones are recorded on my answering machine

The phone cord that came with my printer is not long enough

Color faxes do not print

The computer cannot receive faxes (Fax to PC and Fax to Mac)

The fax test failed

If you ran a fax test and the test failed, review the report for basic information about the error. For

more detailed information, check the report to see which part of the test failed, and then review the

appropriate topic in this section for solutions to try.

This section contains the following topics:

The "Fax Hardware Test" failed

The "Fax Connected to Active Telephone Wall Jack" test failed

The "Phone Cord Connected to Correct Port on Fax" test failed

The "Using Correct Type of Phone Cord with Fax" test failed

The "Dial Tone Detection" test failed

The "Fax Line Condition" test failed


Solve fax problems 121