The printer cannot send faxes, but can receive faxes
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The printer might be dialing too fast or too soon. You might need to insert some pauses in the
number sequence. For example, if you need to access an outside line before dialing the phone
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Solve fax problems 129
number, insert a pause following the access number. If your number is 95555555, and 9
accesses an outside line, you might insert pauses as follows: 9-555-5555. To enter a pause in
the fax number you are typing, touch the * button repeatedly, until a dash (-) appears on the
display.
You can also send the fax using monitor dialing. This enables you to listen to the phone line as
you dial. You can set the pace of your dialing and respond to prompts as you dial. For more
information, see Send a fax using monitor dialing on page 58.
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The number you entered when sending the fax is not in the proper format or the receiving fax
machine is having problems. To check this, try calling the fax number from a telephone and
listen for fax tones. If you cannot hear fax tones, the receiving fax machine might not be turned
on or connected, or a voice mail service could be interfering with the recipient's phone line. You
can also ask the recipient to check the receiving fax machine for any problems.