HP Officejet 7610 - The printer cannot read photos on the memory device

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The printer cannot read photos on the memory device

The printer cannot read the memory device

Check the memory device

Make sure that the memory device is one of the supported types. For more information, see

Memory device specifications on page 175.

Some memory devices have a switch that controls how they can be used. Make sure that

the switch is set so that the memory device can be read.

Inspect the ends of the memory device for dirt or material that closes a hole or spoils

a metal contact. Clean the contacts with a lint-free cloth and small amounts of isopropyl

alcohol.

Make sure that the memory device is working correctly by testing it with other devices.

Check the memory device slot

Make sure that the memory device is fully inserted into the correct slot. For more

information, see Insert a memory device on page 19.

Remove the memory device (when the light is not blinking) and shine a flashlight into the

empty slot. See if any of the small pins inside are bent. When the printer is off, you can

straighten slightly bent pins by using the tip of a thin, retracted ballpoint pen. If a pin has

bent in such a way that it touches another pin, replace the memory card reader or have the

printer serviced. For more information, see HP support on page 97.

The printer cannot read photos on the memory device

Check the memory device

The memory device might be corrupt.

TIP: If you are using a computer running Windows, you can visit the HP online support website at

www.hp.com/support. This website provides information and utilities that can help you correct many

common printer problems.

134 Chapter 8 Solve a problem

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