Step 6: Check to see if the firewall software is blocking communication
Temporarily turn off the firewall security software running on your computer, and then try to print,
scan, or fax to see if the communication is established.
TIP: The Print and Scan Doctor can also help identify if the detected firewall security software could
be communication with the printer. To use this tool, visit the HP Wireless Printing Center
www.hp.com/go/wirelessprinting, and then click Print and Scan Doctor in the Quick Links section.
Alternatively, the Firewall Help also provides the detailed information about firewall troubleshooting.
For more information, visit the HP Wireless Printing Center www.hp.com/go/wirelessprinting, and then
click Firewall Help in the Wireless Network Help section.