HP Officejet 7610
HP Officejet 7610 -
Solve problems using Web Services and HP websites
Get started
Print
Scan
Copy
Fax
Web Services
Work with ink cartridges
Solve a problem
Technical information
HP supplies and accessories
Additional fax setup
Network setup
Printer management tools
How do I?
Errors (Windows)
Index
HP Officejet 7610
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Solve a problem
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Solve problems using Web Services and HP websites
HP Officejet 7610 -
Solve problems using Web Services and HP websites
HP Officejet 7610 > Solve problems using Web Services and HP websites
Get started
Accessibility
HP EcoSolutions (HP and the Environment)
Manage Power
Optimize Printing Supplies
Understand the printer parts
Front view
Printing supplies area
Back view
Use the printer control panel
Overview of buttons and lights
Control panel display icons
Change printer settings
Select the mode
To select a different mode
To change settings for a mode
Change the printer settings
HP Digital Solutions
HP Digital Scan (Scan to computer and Scan to Email)
HP Digital Fax (Fax to PC and Fax to Mac)
Select print paper
Recommended papers for printing and copying
Recommended papers for photo printing
Tips for selecting and using paper
Load an original on the scanner glass
Load an original in the automatic document feeder (ADF)
Load paper
Load standard-size paper
Load envelopes
Load cards and photo paper
Load custom-size paper
Insert a memory device
Install the accessories
Install the automatic two-sided printing accessory (duplexer)
Turn on accessories in the printer driver
To turn on accessories (Windows)
To turn on accessories on (Mac OS X)
Maintain the printer
Clean the scanner glass
Clean the exterior
Clean the automatic document feeder
Restore factory defaults
Update the printer
Update the printer using the embedded web server
Update the printer using the printer control panel
Open the HP printer software (Windows)
Turn the printer off
Print
Print documents
Print documents (Windows)
Print documents (Mac OS X)
Print brochures
Print brochures (Windows)
Print brochures (Mac OS X)
Print on envelopes
Print on envelopes (Windows)
Print on envelopes (Mac OS X)
Print photos
Print photos on photo paper (Windows)
Print photos on photo paper (Mac OS X)
Print photos from a memory device
Print on special and custom-sized paper
Print on special or custom-sized paper (Mac OS X)
Set up custom sizes (Mac OS X)
Print borderless documents or photos
Print borderless documents or photos (Windows)
Print borderless documents or photos (Mac OS X)
Print on both sides (duplexing)
Perform two-sided printing (Windows)
Perform two-sided printing (Mac OS X)
Tips for print success
Scan
Scan an original
Scan to a computer
Scan an original to a computer from the printer control panel
Scan an original to a computer from HP printer software
Scan to a memory device
Scan to Email
Scan using Webscan
Scanning documents as editable text
To scan documents as editable text
Guidelines for scanning documents as editable text
Copy
Copy documents
Change copy settings
Save copy settings
Fax
Send a fax
Send a standard fax
Send a standard fax from the computer
Send a fax manually from a phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax to multiple recipients
Send a fax in Error Correction Mode
Receive a fax
Receive a fax manually
Set up backup fax
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block unwanted fax numbers
Add numbers to the junk fax list
Remove numbers from the junk fax list
Print a Junk Fax Report
Receive faxes to your computer using HP Digital Fax (Fax to PC and Fax to Mac)
Fax to PC and Fax to Mac requirements
Activate Fax to PC and Fax to Mac
Modify Fax to PC and Fax to Mac settings
Set up speed-dial entries
Set up and change speed-dial entries
Set up and change group speed-dial entries
Delete speed-dial entries
Print a list of speed-dial entries
Change fax settings
Configure the fax header
Set the answer mode (Auto answer)
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
Set the dial type
Set the redial options
Set the fax speed
Set the fax sound volume
Fax and digital phone services
Fax over Internet Protocol
Use reports
Print fax confirmation reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Report
View the Call History
Web Services
What are Web Services?
HP ePrint
Printer Apps
Set up Web Services
Set up Web Services using the printer control panel
Set up Web Services using the embedded web server
Set up Web Services using the HP printer software
Use Web Services
HP ePrint
Print using HP ePrint
Find the printer's email address
Turn off HP ePrint
Printer Apps
Use Printer Apps
Manage Printer Apps
Turn off Printer Apps
Remove Web Services
Work with ink cartridges
Information on ink cartridges and the printhead
Check the estimated ink levels
Printing with black or color ink only
Replace the ink cartridges
Store printing supplies
Anonymous usage information storage
Solve a problem
HP support
Obtain electronic support
HP support by phone
Before you call
Phone support period
Telephone support numbers
After the phone support period
General troubleshooting tips and resources
Solve printer problems
The printer shuts down unexpectedly
The printer is making some unexpected noises
Alignment fails
The printer is not responding (nothing prints)
The printer prints slowly
Solution 1: Use a lower print quality setting
Solution 2: Check the ink levels
Solution 3: Contact HP support
Blank or partial page printed
Something on the page is missing or incorrect
Placement of the text or graphics is wrong
Print quality troubleshooting
Solution 1: Make sure you are using original HP ink cartridges
Solution 2: Check the ink levels
Solution 3: Check the paper loaded in the input tray
Solution 4: Check the paper type
Solution 5: Check the print settings
Solution 6: Print and evaluate a print quality report
Solution 7: Contact HP support
Solve paper-feed problems
Solve copy problems
No copy came out
Copies are blank
Documents are missing or faded
Size is reduced
Copy quality is poor
Copy defects are apparent
The printer prints half a page, then ejects the paper
Paper mismatch
Solve scan problems
Scanner did nothing
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Scan defects are apparent
Solve fax problems
The fax test failed
The "Fax Hardware Test" failed
The "Fax Connected to Active Telephone Wall Jack" test failed
The "Phone Cord Connected to Correct Port on Fax" test failed
The "Using Correct Type of Phone Cord with Fax" test failed
The "Dial Tone Detection" test failed
The "Fax Line Condition" test failed
The display always shows Phone Off Hook
The printer is having problems sending and receiving faxes
The printer is having problems sending a manual fax
The printer cannot receive faxes, but can send faxes
The printer cannot send faxes, but can receive faxes
Fax tones are recorded on my answering machine
The phone cord that came with my printer is not long enough
Color faxes do not print
The computer cannot receive faxes (Fax to PC and Fax to Mac)
Solve problems using Web Services and HP websites
Solve problems using Web Services
Solve problems using HP websites
Solve memory device problems
The printer cannot read the memory device
The printer cannot read photos on the memory device
Solve network problems
Solve Ethernet network problems
Solve wireless problems
Basic wireless troubleshooting
Advanced wireless troubleshooting
Step 1: Make sure your computer is connected to your network
Step 2: Make sure that the printer is connected to your network
Step 3: Make sure your computer is not connected over a Virtual Private Network (VPN)
Step 4: Make sure the printer is online and ready
Step 5: Make sure the HP printer labeled (Network) is set as the default printer driver (Windows onl
Step 6: Check to see if the firewall software is blocking communication
After resolving the problems
Reset the Printer Network Settings
Configure your firewall software to work with the printer
Solve printer management problems
Embedded web server cannot be opened
Troubleshoot installation issues
Hardware installation suggestions
HP software installation suggestions
Understand the Printer Status Report
Understand the network configuration page
Printhead maintenance
Clean the printhead
Align the printhead
Uninstall and reinstall the HP software
Clear jams
Clear paper jams
Avoid paper jams
Technical information
Warranty information
Hewlett-Packard limited warranty statement
Ink cartridge warranty information
Printer specifications
Physical specifications
Product features and capacities
Processor and memory specifications
System requirements
Network protocol specifications
Embedded web server specifications
Paper specifications
Understand specifications for supported paper
Understand supported sizes
Understand supported paper types and weights
Set minimum margins
Guidelines for printing on both sides of a page
Print resolution
Copy specifications
Fax specifications
Scan specifications
Web Services specifications
HP ePrint
Printer Apps
HP website specifications
Environmental specifications
Electrical specifications
Acoustic emission specifications
Memory device specifications
USB flash drives
Regulatory information
Regulatory Model Number
FCC statement
Notice to users in Korea
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Noise emission statement for Germany
GS Declaration (Germany)
Notice to users of the U.S. telephone network: FCC requirements
Notice to users of the Canadian telephone network
Notice to users in the European Economic Area
Notice to users of the German telephone network
Australia wired fax statement
European Union Regulatory Notice
Regulatory information for wireless products
Exposure to radio frequency radiation
Notice to users in Brazil
Notice to users in Canada
Notice to users in Taiwan
Notice to users in Mexico
Notice to users in Japan
Environmental product stewardship program
Paper use
Plastics
Material safety data sheets
Recycling program
HP inkjet supplies recycling program
Disposal of waste equipment by users in private households in the European Union
Power consumption
Chemical Substances
Battery information
Battery disposal in Taiwan
Attention California users
Battery disposal in the Netherlands
RoHS notices (China only)
RoHS notices (Ukraine only)
Third-party licenses
HP supplies and accessories
Order printing supplies online
Supplies
Ink cartridges
HP paper
Additional fax setup
Set up faxing (parallel phone systems)
Select the correct fax setup for your home or office
Case A: Separate fax line (no voice calls received)
Case B: Set up the printer with DSL
Case C: Set up the printer with a PBX phone system or an ISDN line
Case D: Fax with a distinctive ring service on the same line
Case E: Shared voice/fax line
Case F: Shared voice/fax line with voice mail
Case G: Fax line shared with computer modem (no voice calls received)
Set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
Case H: Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
Shared voice/fax with computer DSL/ADSL modem
Case I: Shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer modem and answering machine
Shared voice/fax line with computer dial-up modem and answering machine
Shared voice/fax line with computer DSL/ADSL modem and answering machine
Case K: Shared voice/fax line with computer dial-up modem and voice mail
Serial-type fax setup
Test fax setup
Network setup
Set up the printer for wireless communication
Before you begin
Set up the printer on your wireless network
Set up the printer using the HP printer software
Set up the printer using the Wireless Setup Wizard
Set up the printer using WiFi Protected Setup (WPS)
To connect the printer using the Push Button Method
To connect the printer using the PIN Method
Set up the printer using the embedded web server (EWS)
Change the connection type
Change from an Ethernet connection to a wireless connection
Change from a USB connection to a wireless connection
Change from a wireless connection to a USB or Ethernet connection
Test the wireless connection
Guidelines for ensuring wireless network security
Overview of security settings
Add hardware addresses to a wireless router (MAC filtering)
Other wireless security guidelines
Guidelines for reducing interference on a wireless network
Change basic network settings
View and print network settings
Turn the wireless radio on and off
Change advanced network settings
Set link speed
View IP settings
Change IP settings
Reset network settings
HP wireless direct printing
Turn on HP wireless direct printing
Print from a wireless-capable mobile device
Print from a wireless-capable computer
Print from a wireless-capable computer (Windows)
Print from a wireless-capable computer (Mac OS X)
Printer management tools
Toolbox (Windows)
Open the Toolbox
HP Utility (Mac OS X)
To open HP Utility
Embedded web server
About cookies
To open the embedded web server
How do I?
Errors (Windows)
Fax memory full
Unable to communicate with printer
Low on ink
Cartridge Problem
Replace the ink cartridge
Paper Mismatch
The cartridge cradle cannot move
Paper Jam
The printer is out of paper
Printer Offline
Printer Paused
Document failed to print
Printer failure
Door or cover open
Previously used ink cartridge installed
Ink cartridges depleted
Ink cartridge failure
Printer supply upgrade
Printer supply upgrade successful
Printer supply upgrade problem
Non-HP ink cartridges installed
Using Original HP Cartridges has its Rewards
Counterfeit Cartridge Advisory
Used, Refilled or Counterfeit Cartridge Detected
Use SETUP cartridges
Do not use SETUP cartridges
Not enough ink at startup
Use black ink only?
Use color ink only?
Incompatible ink cartridges
Ink sensor failure
Ink sensor warning
Problem with printer preparation
Color cartridge out of ink
Black cartridge out of ink
Automatic document feeder cover open
Problem with ink system
Index
HP Officejet 7610
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